Unable to add correct items to cart

Resolved

Major outage

Started about 3 years agoJuly 03, 2023Lasted about 12 hoursJuly 03, 20231:26 PMJuly 04, 20231:16 AMUTC

Affected

App

Portal

Updates

Resolved
July 04, 2023 at 1:16 AMUTC
Resolved
July 04, 2023 at 1:16 AMUTC
This incident has been resolved.
Monitoring
July 03, 2023 at 6:47 PMUTC
Monitoring
July 03, 2023 at 6:47 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
July 03, 2023 at 5:27 PMUTC
Identified
July 03, 2023 at 5:27 PMUTC
We have identified the issue, and are working on a fix now.
Investigating
July 03, 2023 at 1:26 PMUTC
Investigating
July 03, 2023 at 1:26 PMUTC
We are currently investigating reports of contacts not being able to add items to their cart.

RoasterTools - Unable to add correct items to cart – Incident details