RoasterTools - Notice history

Help Messages experiencing major outage

Operational

Tool - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 99.85%

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Jul 2023
Aug 2023
Sep 2023

Portal - Operational

99% - uptime
Jul 2023 · 98.41%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023
Major outage

Help Docs - Operational

Help Messages - Major outage

Operational

Stripe - Operational

ShipStation - Operational

Quickbooks Online - Operational

Shopify - Operational

Commerce Connections - Operational

Notice history

Sep 2023

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

User cannot search for products in the manual order form
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the issue, and are working on a fix.

Aug 2023

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jul 2023

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Unable to add correct items to cart
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the issue, and are working on a fix now.

  • Investigating
    Investigating

    We are currently investigating reports of contacts not being able to add items to their cart.

Jul 2023 to Sep 2023

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