All systems operational

App
Operational

Tool

99.99% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.98%
Feb 2024100.0% uptime
Mar 2024100.0% uptime
Apr 202499.98% uptime

Portal

99.99% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.98%
Feb 2024100.0% uptime
Mar 2024100.0% uptime
Apr 202499.98% uptime
Support
Operational
Help Docs
Operational
Help Messages
Operational
External
Operational

Stripe

Operational
ShipStation
Operational
Quickbooks Online
Operational

Shopify

Operational

Notice history

Apr 2024

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Scheduled maintenance
  • Completed
    April 03, 2024 at 4:44 AM
    Completed
    April 03, 2024 at 4:44 AM

    Maintenance is now complete.

  • In progress
    April 03, 2024 at 4:00 AM
    In progress
    April 03, 2024 at 4:00 AM
    Maintenance is now in progress
  • Planned
    April 03, 2024 at 4:00 AM
    Planned
    April 03, 2024 at 4:00 AM

    We are planning for a scheduled maintenance that will start at 9pm PT / 12am ET, and will last up to 3 hours. Both app and portal will be offline during this scheduled maintenance.

External - ShipStation isn't accessible at the moment (automated)
  • Resolved
    Resolved

    External - ShipStation is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    External - ShipStation cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2024

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2024

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Delay in requests and unresponsive pages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Update

    We are still monitoring this issue, but response times for the most part are back to normal.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Users are experiencing a delay in requests, or pages are unable to load. We are investigating this issue.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Support - Help Messages isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Support - Help Messages is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Support - Help Messages cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2024 to Apr 2024